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First National Bank (FNB) - one of the big four of South Africa - has been adjudged award winner of the '2009 Model Bank of the Year' in Mobile Banking from Celent. The firm based their reasons on the bank's innovative products in mobile banking that brought about customer satisfaction. - “FNB was selected for their excellent work in mobile banking, in demonstrating how Cell phone Banking can be deployed and broadly adopted to prevent fraud, reduce operational costs, increase customer acquisition, loyalty and value," said Jacob Jegher, Senior Analyst in Celent’s Banking Group, and author of the ‘Model Bank Report’. The Model Bank of the Year Aw…